About

Dr. Tingting (Rachel) Chung is a Clinical Associate Professor of Operations and Information Systems at the Mason School of Business, College of William & Mary. She holds two PhDs and a Master's degree from the University of Pittsburgh. Her teaching focuses on Artificial Intelligence and Data Analysis.

Born and raised in Taiwan, Dr. Chung is a native Mandarin Chinese speaker. She completed her Bachelor's degree in Psychology at National Taiwan University before earning a full scholarship to the University of Pittsburgh PhD program.

Research Highlights

IBM Faculty Award

2016

IBM Faculty Award in Cognitive Computing for research on predicting occupational fraud with Watson Analytics.

NSA-Funded Research

2018

$35,000 National Security Agency grant for MDP-based algorithms and explanation-based trust for cybersecurity detection.

Community Impact

2019

Community Partner of the Year Award from Houston Methodist Hospital on behalf of INFORMS.

Faculty Excellence

2020

MSBA Faculty Excellence Award, Mason School of Business, College of William & Mary.

Research Areas

Financial Fraud Analytics Cybersecurity Reinforcement Learning Deception Detection Knowledge Management Open Source Software Human-Computer Interaction Data Analytics Education

Selected Publications

View Full Publication List →

Teaching

Over 20 years of teaching experience in both classroom and online formats. Current courses include:

Artificial Intelligence

AI applications in business: Deep Learning, NLP, and Planning for solving business problems.

Machine Learning II

Analytical skills for Big Data using R, designed to build data science proficiency.

Advanced Modeling Techniques

Decision support systems design and programming with Excel VBA through hands-on coding projects.

View All Courses →

Professional Memberships